Brand Attributes
If you don’t know what they brand attributes are, you need to learn about them and you need to have them in your business. Brand attributes are the compass for the business that is constantly being used to check for alignment. Brand attributes define what your business stands for across the board. These are examples […]
Inside Out Culture
Great customer care begins with your culture. When your employees have a great internal experience, it will be echoed in how they treat your customers. When your team is educated on company values, goals, and it’s mission, you will have a cohesive approach to customer service, which becomes a powerful part of your brand. your employees […]